Queues1. Go to the back-office and click on the option PBX Management - Setup and then click on the option Queues.
2. The following Application is used to displays the Queues Details like Name, Music Onhold, Announce, Context, Time Out and Monitor Type etc.
3.. Add New : This Button is used to Add New Queues.
4.. In below image click on Add New Button then it will displays the following image.
5. A New Queues will open the new page and fill the details.
6. Once you have completed the Queues, clicking the Add button as shown below.